Do you remember that dress you tried in dressing room which made you look lean and got you into believing that you have dropped a dress size? It felt like a prize at the affordable price tag it came at! It was the perfect one for the weekend party you had to go to. You couldn’t wait to get back home and think of the perfect accessories to match with it.
You reach home and try it on. One look at the mirror and you have a sudden flashback of the chocolate laded pancakes you had the previous week. It’s a disaster!
How did that happen? You see, changing room mirrors can trick you into believing something else with the right lighting. That’s what happened when I purchased Nykaa Paintstix lipsticks.
When Nykaa launched these lipsticks, it made various claims which tricked me into buying these lipsticks with the intention of adding more long-wearing lipsticks to my vanity. But these Paintstix lipsticks are beyond disappointing! And not just because of the (claimed)formula, but because I received used lipsticks! See the pictures below for reference:
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![](data:image/svg+xml;charset=utf-8,<svg height="449" width="656" xmlns="http://www.w3.org/2000/svg" version="1.1"/>)
![](data:image/svg+xml;charset=utf-8,<svg height="502" width="594" xmlns="http://www.w3.org/2000/svg" version="1.1"/>)
Clearly someone played with my lipsticks.
Now, have a look at the scratches on the packaging:
![](data:image/svg+xml;charset=utf-8,<svg height="500" width="373" xmlns="http://www.w3.org/2000/svg" version="1.1"/>)
Are you thinking whether I contacted Nykaa or not? I remember when Nykaa site was launched in India, I was on cloud nine! For one year, I shopped from them like crazy and even recommended the site to my friends as well as family. I was ecstatic every time they got a new brand on board. However, my happiness was short-lived. In the past one year, I have received wrong products, wrong shades, products with bad packaging and what not! The temptation led me to purchase Nykaa paintstix lipsticks! No calls as their lines are ALWAYS busy! Numerous e-mails sent and not a single reply received till date! I had no interest in sending a mail regarding this to them but I still did! That teeny tiny hope, you see! As expected, no reply again! I shopped from them after a long time (approx 3 months) and clearly, this is my punishment for shopping from them again!
I wanted to discard these lipsticks but since I had spent Rs.1275 on them, I thought of at least trying them for you guys. But the misery did not end!
![](data:image/svg+xml;charset=utf-8,<svg height="700" width="525" xmlns="http://www.w3.org/2000/svg" version="1.1"/>)
![](data:image/svg+xml;charset=utf-8,<svg height="528" width="730" xmlns="http://www.w3.org/2000/svg" version="1.1"/>)
– The packaging of these Nykaa paintstix lipsticks is flimsy. I can hear the bullet make noise when I move the lipstick left and right. It means that it can break anytime.
– The finish is not a soft matte finish, as per their claims. It is satin.
– They transfer, they transfer a lot. ‘Nude spice’ and ‘Peaches n Cream’ disappear majorly even with light snacks and drinks. There’s a clear ring formation. ‘Tender Rose’ wears down completely after 3 hours and the only saving grace is the light tint it leaves behind. This shade also bleeds a bit.
– Also, 3.5gm for lipsticks priced at Rs. 425 each? 3.5gm for lipsticks that will require frequent touch-ups? Really?
Had these ones been marketed as regular lipsticks, it would have been a slightly different story. Because of the claims made by them, my expectations were higher. Not to mention, I have received used lipsticks.
Have you tried Nykaa Paintstix lipsticks? Do you like shopping from Nykaa? Do you also wish you could take your home mirror with you when going shopping for clothes?
Update: I received a call from Nykaa customer care regarding this issue. After 14 days. For a moment, I went numb. This was their first time responding to one of my many emails. Need I say anything more?